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New Ford Mustang-Inspired Electric Vehicle FAQs

Mach-E Frequently Asked Questions & Info

What do we know for sure at this time?

We know the Ford Mustang Mach-E will NOT be a hybrid. It will be a fully electric SUV with an EPA-Estimated 300 mile range. As with any vehicle, driving factor can affect your range – and there are things you can do to help maximize it. We know that Susquehanna Ford will begin accepting reservations on November 17, 2019. Reservations will be converted to formal orders the first half of 2020 with the vehicle arriving late in 2020.

How does the reservation process work?

You will be able to place a reservation at or by working with one of our E-Concierge. The reservation process will include selecting from the short list of optional equipment, and color combinations. You will make a fully refundable $500 “reservation payment” to hold your place in line. Vehicle quantity will be limited and will be filled based on your reservation submission.

Can I make a reservation at the dealership?

Absolutely. However you don’t have to do so. You will be able to place the reservation without assistance online by visiting or by working personally with our E-Concierge team member via a telephone conversation.

What is the pricing of the all-new, Mustang-inspired, fully electric performance utility from Ford?

Pricing will be unveiled at the time the Reservation System is active which we expect on November 17, 2019. It is our understanding that the pricing is targeted for just under the Tesla Model 3 price level. Choosing a Ford electric vehicle and you may be eligible for up to $7,500 in U.S. federal income tax credits – the maximum credits available in the industry. (In comparison, the eligible federal tax credit for a Tesla is currently $1,875) Pennsylvania and Maryland have rebate and incentive programs that can reduce your cost of ownership. Search your State here.

Can I have the vehicle delivered directly to my home or business?

Yes, you most likely can. Our E-Concierge will work with you on all arrangements to make the process as seamless and easy as possible.

Can I trade a vehicle on the all-new, Mustang-inspired, fully electric performance utility from Ford?

Absolutely. Our E-Concierge will help establish the value of your trade prior to the arrival of your new EV. This trade value will also receive a tax credit if your State allows such a credit.

Why select Susquehanna Ford as your EV Dealership?

You must select an EV Certified Ford Dealership to handle the transaction. Susquehanna Ford is one of the SELECT Ford Dealers in the South Central Pennsylvania Region to be Ford EV Certified. Our team has gone through extensive training to be able to answer all you questions in a professional and knowledgeable manner. Our E-Concierge Program will make the process simple and easy, and our dealership from top to bottom is committed to EV technology. Lastly our Service Team, including an exclusive MOBILE SERVICE PROGRAM, has the knowledge, equipment, and tools necessary to handle any EV service that needs completed.

How will I charge my Mustang-Inspired, full electric performance utility vehicle?

Charging is easy. 80% of electric vehicle charging happens at home. Ford offers multiple home charging solutions to fit your needs. The Ford Mobile Charger comes standard while the Ford Connected Charge Station is an option that fully charges your vehicle overnight. Our E-Concierge will assist you with the solution that best fits your needs as your vehicle arrival time approaches. Charging on the road is easy too. With over 20,000 charging stations in the U.S., a charger is likely less than 40 miles away from you. The FORDPASS App will simplify the charging solutions for you and provide access to the Charging Network. Using your location, check out the interactive map to see the FORDPASS Charging Network charge points near you.

What maintenance is typically expected on the EV vehicle?

Scheduled maintenance is estimated at 38% lower cost then comparable vehicles. This is because EVs have fewer moving parts. No oil changes!

What size battery pack with the vehicle have?

Due to the anticipated range of 300 miles per charge, the vehicle will likely have the option of a 100-kWh battery pack. This size battery would be similar to the pack size in a Tesla Model S 100D.

Will the vehicle be FWD, RWD or AWD?

There will be two different drivetrain options for the Mustang-Inspired electric vehicle. Ford has announced that consumers will have a rear-wheel drive and all-wheel drive option made available to them. Details about which drivetrain options will be able to have which performance/range options have not been made available at this time. Although the following information has not been confirmed, the current belief is that both drivetrain options will offer an extended range battery pack for those seeking maximum miles between charging.

How would you describe this vehicle?

Ford's motivation behind this vehicle is to provide a performance-themed crossover SUV, inspired by the long lived heritage of the Ford Mustang. The Mustang’s distinct styling cues and the feeling of freedom and power has been adopted into the care and design of this fully electric utility vehicle. The vehicle has been designed not only to be aspirational and affordable but will meet the same reliability and quality standards the Ford brand is known for. Overall, this vehicle will be something that people really love at the kind of price that will drive strong demand.

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Susquehanna Ford 39.932107, -76.253530.