Staff

Eon’s goal is to treat every customer with empathy. He wants to make genuine connections in aiding people on their search for the right vehicle- all while providing confidence and clarity every step of the way.

Before joining the sales team, Eon gained valuable experience working as an automotive detailer and later in Business Development, supporting customers across ten dealerships. These roles helped him develop a deep understanding of vehicles and customer service, giving him the tools to guide customers with ease.

Outside of work, Eon enjoys spending time with his wife, enjoying nature, walking his dog, and volunteering in the community. He also has a passion for fast, high-performance vehicles and loves learning about the latest developments in the automotive world. Whether you’re shopping for your next vehicle or simply exploring your options, Eon is committed to providing an honest, stress-free experience and helping you find the perfect fit for your needs and lifestyle.

With more than 30 years of sales experience, Frann has built her career around one simple principle: treat people the way you would want to be treated. Her sales background includes work in real estate, card and gift store inventory, the RV Value Market, and owning an insurance agency for 29 years, which was voted #2 for customer service in Lancaster County Magazine. This wide range of experience has given her a unique understanding of customer needs and a passion for helping people find the right solutions as she takes on her new role in automotive sales. 

Originally from Long Island, Frann has been married for 35 years and is the proud wife of her volunteer firefighter husband, as well as the mother to her beloved daughter and two gorgeous dogs. Whether you’re shopping for your first vehicle or your fifteenth, Frann is ready to strike up a conversation, build relationship, and make the buying process an enjoyable one that prioritizes you. 

Since 2018, Bri Blackburn has built a well-rounded automotive career—from salesperson to Internet Sales Manager to Finance Manager. Bri’s strong organizational skills, attention to detail, and genuine passion for helping people create a relaxed and enjoyable finance experience. Bri loves seeing customers light up when purchasing their new vehicle and takes pride in helping them stay protected for the long haul. When not at the dealership, Bri enjoys boating, cheering on her boyfriend at dirt bike races, spending time with friends and family, and caring for her six dogs.

Ray brings more than 40 years of experience with Ford Motor Company, building a distinguished career in the automotive industry that began as a salesman and progressed to Owner-Operator, Dealer, and Principal. He possesses extensive knowledge of both variable and fixed operations and has consistently focused on delivering exceptional customer satisfaction throughout his career.

He is a Ford Motor Company President’s Award–winning dealer and has served on the Dealer Council for Ford Motor Credit Company, reflecting his leadership, performance, and commitment to excellence within the Ford organization.

Ray’s philosophy within the automotive industry has always been grounded in truth and honesty, believing integrity is the foundation of long-term success. Outside of work, he enjoys traveling with his wife and family, as well as spending time at the beach and in the mountains.

He has demonstrated a strong commitment to community service, volunteering with First United Methodist Church of Lancaster on the building committee and teaching Sunday school for eight years. Ray is a past president of the Lancaster IU 13 Education Foundation and has served on the Lampeter-Strasburg YMCA Board, contributing to the fundraising, building, and marketing committees. Additionally, he has held leadership roles in local government, including service on the Strasburg Borough Council and as Vice President and Co-Chair of the Strasburg Borough Authority.

Mike Tomaine is the General Sales Manager with a strong background in both automotive sales and finance. He began his career in the automotive industry in 2009 and has gained extensive experience through a variety of roles that have shaped his well-rounded understanding of the business. Mike joined Susquehanna Auto in 2019, where he first served as a Sales Manager at the CDJR store. In early 2023, he advanced into the role of General Sales Manager at the Ford store, where he continues to lead with knowledge, dedication, and a customer-focused mindset.

With a vast understanding of the automotive industry, Mike is passionate about helping customers find and drive home their dream vehicle. His approach is centered on teamwork, transparency, and making the car-buying experience as smooth and enjoyable as possible. Customers can expect professionalism, clear communication, and a commitment to ensuring their needs are met at every step of the process.

Outside of work, Mike enjoys visiting family in New Jersey and exploring small towns, especially discovering local coffee shops along the way. He is also a lifelong dog lover and enjoys being around dogs whenever he can. That love has even extended to the workplace, where he has brought his adorable Golden Retriever, Gus, to various work events—much to the delight of coworkers and customers alike.

With over two decades of experience in the automotive industry, John brings a deep and well-rounded understanding of the car-buying journey. His career has progressed from Sales Consultant to Sales Management and General Sales Management, allowing him to see the process from every angle and better serve both customers and teams alike.

Throughout John’s career, he has earned manufacturer certifications with multiple brands, including Ford Motor Company and Chrysler Dodge Jeep Ram (CDJR). He remains committed to continuous learning and staying current with industry best practices. This foundation enables him to guide customers with confidence, clarity, and integrity at every step.

John’s philosophy is simple: listen first. By understanding each customer’s needs, lifestyle, and budget, he is able to help match them with the right vehicle—one they’ll feel confident and excited about long after they drive off the lot. He prides himself on creating a relaxed, easygoing, and pressure-free experience. Buying a vehicle should be straightforward and enjoyable, not overwhelming.

Outside of work, John values spending time with family and friends and making meaningful connections with others. He genuinely enjoys meeting new people and building lasting relationships. Turning first-time customers into lifelong friends is one of the most rewarding aspects of what he does.